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Frequently Asked Questions.

Are my treatments covered by insurance?

Yes, treatments are covered by most major insurance companies. You can call your insurance company to confirm your coverage.

Do you do direct billing?

Yes, we do direct billing for Acupuncture and Massage Therapy. Counselling services are typically covered by providers such as Blue Cross, Manulife, Sunlife etc. Please check with your provider if counselling is part of your plan.

What should I bring to my appointment?

Wear loose fitting, comfortable clothing. Bring any relevant medical information. Avoid coming to your treatment on an empty stomach.

Is there clinic parking?

Yes, there is clinic parking at the front and around the south side of the building. There is also an elevator (we are on the second floor).

What is your cancellation policy?

We require 24 hours notice for cancellations. Patients who provide less than 24 hours notice or miss their appointment will incur a $50 fee.

Does acupuncture hurt?

Acupuncture needles are very thin, and most people feel little to no pain when they are inserted. You may feel sensations such as tingling, a mild ache/pressure, or heaviness.

What to expect from acupuncture session.

During an acupuncture session, a registered practitioner will insert needles into specific points on the body, which are determined based on the individual’s condition and symptoms. The insertion of the needles is generally not painful, although some people may experience a slight sensation or tingling at the insertion site. Once the needles are in place, they may be gently manipulated by the TCM practitioner. The needles are left in place for a certain period of time, typically around 20 to 30 minutes, while you rest comfortably.

Resources Links

Acupuncture Board of Oriental Reproductive Medicine
College of Massage Therapists of British Columbia
College of Traditional Chinese Medicine & Acupuncturists Of British Columbuia